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Royal London is the UK’s largest Mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services. As a proud, modern mutual we’re able to take a longer-term view. We can focus on delivering positive, enduring change on behalf of our members and customers and their families, helping to protect the standard of living for this and future generations. We are currently developing our AI strategy and roadmap for adoption of artificial intelligence solutions. We have identified opportunities to increase organisational effectiveness, increase financial resilience and support key business outcomes. Like many businesses operating in Financial Services, we are naturally risk adverse and in order to deliver against our strategy we have identified the need for an AI Governance Framework to support the safe and responsible adoption of AI. In this session we’ll discuss (1) How we classify the opportunities, through our 4 value plays, (2) The main AI related risks that apply as an insurance business, with reference to the EU AI Act, (3) Spotlight key governance components that we are putting in place to mitigate those risks as part of our AI Governance Framework
Mary Drabble is the Head of Data Governance at Royal London, responsible for implementation of a new Data Governance Policy and associated framework. Mary has a proven track record in master data management, data governance and data quality tools, methodologies, architectures and processes. With over 15 years of experience in data management, she has helped clients across all industries in a wide variety of engagements ranging from analytical to operational data and information management solutions.
Mary joined the DAMA UK Committee in 2020 and became a Director in 2023. Mary administers the DAMA UK Mentoring scheme, supports our Corporate Members and is the Regional Co-ordinator for Scotland.
